Luxury Watch Program Launch
Our client is launching a worldwide new program, building a new business activity from scratch and designing its entire ecosystem. SHIFT was entrusted with driving the program across 14 departments, ensuring strong governance and effective change management to deliver on time.
The program required SHIFT to coordinate collaboration and interaction across 14 departments to design, plan and roll out the new business activity. From digital platform architecture to operational process design, every workstream was aligned to a single delivery roadmap. Implementing best-in-class governance and managing change at scale were central to ensuring seamless execution and on-time delivery.
3 main objectives completed:
• Build from scratch of a new digital e-commerce platform
• Implement best-in-class governance and new ways of working
• Design brand new operational flows with 14 departments
• Build from scratch of a new digital e-commerce platform
• Implement best-in-class governance and new ways of working
• Design brand new operational flows with 14 departments